Last updated: 21 September 2026
This Information Notice has been prepared by Dentoper Antalya Dental Clinic under the Turkish Personal Data Protection Law No. 6698 (“KVKK”) to inform you, in line with Article 10 of the KVKK, about how your personal data is processed, the purposes and legal grounds for processing, how it is collected, and to whom it may be transferred, and to remind you of your rights under Article 11. Because we provide dental care, the health data we process is special category (sensitive) personal data under Article 6 of the KVKK and is protected at a higher level.
About the data controller
The data controller is Dentoper Antalya Dental Clinic (dentoperantalya.com), operating in Antalya, Türkiye. Contact details: Ulus, Namık Kemal Blv. No: 2/B, 07025 Kepez, Antalya, Türkiye — phone +90 549 724 44 68 / +90 549 748 90 52 — email info@dentoperantalya.com. The data controller’s official trade name, MERSIS and VERBİS registration details are not published in this notice and can be provided on request through the contact channels above.
Categories of personal data we process
We process only the personal data necessary to respond to your enquiries, prepare a treatment plan and deliver our services. The categories of data that may be processed are described below.
Identity and contact information
Information that identifies you and allows us to communicate with you, such as your name, phone/WhatsApp number, email address and the country you contact us from.
Patient / prospective patient enquiry information
Your treatment request, the treatment you are interested in, your preferred contact method, appointment and travel coordination details, and the content of the messages you send us.
Health data
Your dental and oral health history, clinical assessments, treatment plans and records relating to your treatment. Health data is special category (sensitive) personal data under Article 6 of the KVKK and is protected at a higher level.
Visual and imaging data
Intra-oral / smile photographs and panoramic X-rays or similar radiographic imaging records that you send us for assessment or that are taken at the clinic. These are also health data.
Website and technical records
Technical data generated when you use our website, such as IP address, browser and device information, cookie records and language preference.
Purposes of processing
Your personal data is processed to respond to your enquiries; prepare treatment plans and quotes; coordinate online consultations, appointments, travel and aftercare; provide dental treatment; communicate with you; keep clinical and business records; fulfil legal obligations; and ensure the security and functionality of our website.
Legal grounds
Under Article 5 of the KVKK, your personal data is processed on the following grounds: your explicit consent; the processing being directly related to the conclusion or performance of a contract; compliance with the data controller’s legal obligations; and legitimate interests, provided your fundamental rights and freedoms are not harmed. Your special category health data is processed, as a rule, on the basis of your explicit consent under Article 6 of the KVKK; and, where permitted by legislation, within the scope of the provision of healthcare services by health personnel bound by a duty of confidentiality.
Collection methods
Your personal data is collected through the contact form on our website, WhatsApp, email and telephone; through face-to-face communication at the clinic; and by automated means (cookies) while you use our website.
Parties to whom data may be transferred
Your personal data may be accessed by the authorised health personnel and patient-coordination team within the clinic, and by suppliers who support the delivery of our services (for example hosting/IT providers) under confidentiality obligations. It may also be transferred to legally authorised public institutions where required to meet our legal obligations. Your personal data is not sold to third parties.
Transfers abroad
As our clinic operates in Türkiye, your data is primarily processed in Türkiye. The data of prospective patients who contact us from abroad is transferred to Türkiye so that we can respond to their enquiry. Where a transfer abroad is required under the KVKK, we act in accordance with the conditions set out in the legislation and, for special category data, in line with your explicit consent.
Retention periods
Your personal data is retained for the periods required by the purposes of processing and by applicable legislation. Health and treatment records may be kept for longer periods as required by health legislation. When the retention period ends, your data is deleted, destroyed or anonymised.
Data security
Under Article 12 of the KVKK, appropriate technical and organisational measures (access controls, secure storage, staff confidentiality obligations, and clinical record and sterilisation procedures) are applied to protect personal data, and in particular special category health data, against unlawful access, loss and disclosure.
Your rights under the KVKK
As a data subject under Article 11 of the KVKK, you have the following rights:
- To learn whether your personal data is being processed
- To request information if it has been processed
- To learn the purpose of processing and whether it is used in line with that purpose
- To know the third parties to whom it is transferred, in Türkiye or abroad
- To request correction if it has been processed incompletely or inaccurately
- To request its deletion or destruction within the conditions set out in the KVKK
- To request that correction, deletion and destruction be notified to third parties to whom the data was transferred
- To object to a result against you arising from analysis solely by automated systems
- To claim compensation for damage suffered due to unlawful processing
You may also withdraw any explicit consent you have given at any time.
How to apply
You may submit your requests under Article 11 of the KVKK, together with information verifying your identity, in writing to Ulus, Namık Kemal Blv. No: 2/B, 07025 Kepez, Antalya, Türkiye, or by email to info@dentoperantalya.com. Your application will be concluded within 30 days at the latest, as required by the KVKK. If your request is rejected, you retain the right to lodge a complaint with the Turkish Personal Data Protection Board (Kişisel Verileri Koruma Kurulu).
Updates
This Information Notice may be updated when necessary. The current version, together with its revision date, will always be published on this page.
Contact
For any question or request regarding the protection of your personal data, please contact: Dentoper Antalya Dental Clinic, Ulus, Namık Kemal Blv. No: 2/B, 07025 Kepez, Antalya, Türkiye. Phone: +90 549 724 44 68 / +90 549 748 90 52. Email: info@dentoperantalya.com.
