Last updated: 21 September 2026
This Privacy Policy explains how Dentoper Antalya Dental Clinic (“Dentoper Antalya”, “we”, “us”) collects, uses, stores and protects personal data when you visit dentoperantalya.com, contact us, or receive dental treatment and related coordination services. Because we provide dental care, some of the information we handle is health data, which is treated as sensitive (special category) personal data and given a higher level of protection.
Who we are
Dentoper Antalya Dental Clinic is a dental clinic based in Antalya, Türkiye, providing prosthodontics, periodontology and digital dentistry services, with a particular focus on international patients. You can reach us at: Ulus, Namık Kemal Blv. No: 2/B, 07025 Kepez, Antalya, Türkiye — phone +90 549 724 44 68 / +90 549 748 90 52 — email info@dentoperantalya.com. Official trade-name and registration identifiers are not published in this notice and can be provided on request through these contact channels.
What personal data we collect
We collect only the data we need to answer your enquiry, plan and provide treatment, and run our website. The categories below describe what we may process.
Information you provide directly
When you use our contact form or message us, we receive the details you choose to share, such as your name, email address, phone or WhatsApp number, country, the treatment you are interested in, your preferred way to be contacted, and the content of your message.
Health and treatment-related information
To assess your case and prepare a treatment plan, we may process dental and medical history, clinical assessments, treatment plans, and any photographs or panoramic X-rays / radiographs you send us or that are taken during care. This is health data and is treated as special category (sensitive) personal data, which receives a higher level of protection under applicable law.
Website and technical data
When you visit our website, limited technical data such as IP address, browser and device type, and cookie identifiers may be processed so the site can function and stay secure. As our site is multilingual, your language preference may be stored through a functional cookie.
Why we process personal data
We process personal data to respond to your enquiries, prepare treatment plans and quotes, coordinate consultations, appointments, travel and aftercare, provide dental treatment, communicate with you, keep clinical and business records, comply with legal obligations, and keep our website secure and functional.
Legal bases for processing
Depending on the situation, we rely on: your consent; the performance of a contract with you or steps taken at your request before entering into one; compliance with our legal obligations; and our legitimate interests in operating the clinic and securing our website. Where we process health data, we rely on your explicit consent and/or the provision of health and medical care by professionals bound by confidentiality, as permitted under Turkey’s Personal Data Protection Law (KVKK) and, where relevant, the GDPR.
Contact forms, WhatsApp, email and telephone communications
When you contact us through the website form, WhatsApp, email or telephone, we receive the information you share in order to reply and plan your treatment. Messages sent through third-party platforms such as WhatsApp are also subject to that provider’s own terms and privacy practices, which are outside our control.
International patients
Many of our patients contact us from abroad. We process their personal data to provide remote consultation, prepare treatment plans, and coordinate travel and appointments. As our clinic is located in Antalya, this data is processed in Türkiye.
Cookies and similar technologies
Our website uses cookies and similar technologies that are necessary for it to work, to keep it secure, and to remember preferences such as your selected language. You can manage or block cookies through your browser settings, though disabling some may affect how parts of the site function.
Analytics and third-party services
Our website may include third-party components such as embedded maps, messaging links (for example WhatsApp) and links to our social media profiles, which can set their own cookies or receive limited technical data when you use them. Where any website analytics is used, it is limited to understanding general, aggregated usage and improving the site. We do not sell your personal data and do not use it for advertising profiling.
Who data may be shared with
Personal data may be accessed by our clinical and patient-coordination team, and by service providers who help us operate our clinic and website (for example hosting and IT support) under confidentiality obligations. We may also disclose data to public authorities where we are legally required to do so. We do not sell personal data to third parties.
International data transfers
Because our clinic is based in Türkiye, your personal data is primarily processed there. If you contact us from another country, your data is transferred to Türkiye so that we can respond and provide our services. Where a transfer requires it, we act in line with applicable legal requirements, and for sensitive health data we rely on your explicit consent.
Data retention
We keep personal data only for as long as necessary for the purposes described above, including responding to your enquiry, providing treatment, and meeting legal and record-keeping obligations. Health and treatment records may be kept for longer periods where health legislation requires it. When data is no longer needed, it is securely deleted or anonymised.
Data security
We apply appropriate technical and organisational measures — including access controls, secure storage, staff confidentiality obligations, and clinical record and sterilisation procedures — to protect personal data, including special category health data, against unauthorised access, loss, alteration or disclosure.
Children’s data
Our services are directed at adults. Where treatment is provided to a minor, we process their personal data only with the involvement and consent of a parent or legal guardian.
Privacy rights
Depending on applicable law, you may have the right to access your personal data, to have it corrected or erased, to restrict or object to its processing, to data portability, and to withdraw your consent at any time. To exercise these rights, please contact us using the details below. You may also have the right to lodge a complaint with the competent data protection authority — in Türkiye, the Personal Data Protection Authority (KVKK).
External links
Our website may contain links to third-party websites, such as social media and review platforms. We are not responsible for the content or privacy practices of those sites; we encourage you to review their own privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be published on this page with a revised “last updated” date.
Contact
For any question about this Privacy Policy or to exercise your rights, please contact: Dentoper Antalya Dental Clinic, Ulus, Namık Kemal Blv. No: 2/B, 07025 Kepez, Antalya, Türkiye. Phone: +90 549 724 44 68 / +90 549 748 90 52. Email: info@dentoperantalya.com.
