PrivacyPolicy

1. Definitions

Personal Data: Any information relating to an identified or identifiable natural person.

Special Category Personal Data: Health data, medical history, diagnostics, treatment information and similar sensitive information.

Data Controller: The party that determines the purposes and means of processing personal data.

2. Information We Collect

We may collect your name, surname, phone number, email address, country, preferred communication channel and details about your treatment request.

During website use, IP address, device type, browser data, visited pages and basic analytics data may be processed for technical purposes.

Your health and treatment information is collected only with your explicit consent and for treatment planning purposes.

3. How We Use Data

Your information is used to respond to enquiries, arrange free preliminary consultations, manage appointments, provide treatment information and maintain patient communication.

It may also be processed to improve service quality, maintain security records, comply with legal obligations and improve website experience.

Your data is not used for marketing purposes without your explicit consent.

4. Legal Basis

We process your personal data based on: your explicit consent, performance of a contract, legal obligations, or legitimate interests.

Your special category personal data (health information) requires separate explicit consent.

Your data is processed in accordance with Articles 5 and 6 of applicable data protection law.

5. Data Sharing and Transfer

Your personal data is not shared with unrelated third parties unless you give consent or disclosure is legally required.

Limited sharing may occur with providers supporting appointments, payment, technical infrastructure, analytics or legal compliance, only where needed.

Your data may be shared with the clinic and physicians you choose for treatment planning.

Appropriate legal safeguards are ensured for international transfers.

6. Retention and Security

Your data is retained only as long as necessary for its processing purpose and in line with applicable law.

We apply reasonable technical and administrative safeguards against unauthorised access.

Your data is protected through encryption, access controls and regular security audits.

No internet transmission can be guaranteed completely risk-free.

7. Your Rights

You may have rights to request access, correction, deletion, restriction, objection and withdrawal of consent regarding your personal data.

You can exercise your rights under applicable data protection law by contacting us using the details below.

Your requests will be answered as soon as possible and within legal timeframes.

8. Cookies

Our website uses cookies essential for basic functionality.

We obtain your consent for analytics and functional cookies.

You can change your cookie preferences at any time.

Please visit our Cookie Policy page for detailed information.

9. Changes

We may update this Privacy Policy from time to time.

Material changes will be notified on our website or by email.

The updated policy takes effect on the date of publication.

10. Contact

You can contact us for any questions about this Privacy Policy.

Data Controller: Dentoper Antalya

Email: info@dentoperantalya.com

Phone: +90 549 748 90 52